9507 Ideas    91051 Votes    5743 Comments    90 Ideas Implemented
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Ideas in the Works

under review   reviewed   closed   coming soon   launched

400 Points
I would like to be able to compare my savings year by year. I know we get an annual email but having access to the information all the time would be super helpful.


We've now introduced a new Savings Summary located in "My Account." With this new summary, you can see your savings broken out by date, location, and account. You can even download a PDF of your savings and print a copy for your records.

Originated by Missy Hughes on 6/12/2014
1110 Points
Please allow me to pay my bill through my Paypal account.  It will give me more flexability.
Originated by Pabler on 5/20/2014
80 Points
Jonathan - We Listened!  Thank You!!

We are pleased to announce the launch of our Shared Cart technology.  You can now create a shared cart to share with coworkers to easily collect order requests and submit one order. Simply click on the Shared Cart link in the Quill.com header bar or visit Quill.com/Sharedcart to learn more.

Originated by Jonathan on 12/29/2014
170 Points
 Expired coupons on the Coupon Clipboard will soon automatically drop off instead of having to remove them manually.
Thank you all for the fantastic idea!

Quill Ideas Team
Originated by jlyons on 11/30/2017
80 Points

Thank you for submitting your great idea:

"When looking for copy paper in a size other than 8-1/2 x 11, it does not sort by the size (ie: 8-1/2 x 14 or 11 x 17).  It would be great if one didn't have to scroll through tons of items and colors one does not want and it went directly to at least the size one is looking for."

We have now made shopping for copy paper by size much easier:

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Thanks again,

Quill Ideas Team

Originated by ct on 3/23/2015
13690 Points
"Eligible coupons should be automatically entered. We shouldn't have to search to receive a deal."
Our goal is to make your shopping experience as efficient as possible. As a first step toward simplifying our coupons, we have created the new My Coupon Center under our deals section. The new center shows you all of the coupons you qualify for in one convenient location. You save the coupons to your Coupon Clipboard and then apply them at checkout! It's a great place to start each visit.  Check it out!
Originated by Jody on 6/05/2014
1810 Points
Quill should offer more financing options like revolving accounts and 12 months 0% interest on large purchases.  Don't get me wrong I do like the 30 days open account. However, we need the flexibility sometimes during our slow season.
We want to make large purchases easier for our customers.  Quill.com is now offering convenient payment structures to fit your business needs. We offer predictable monthly payments that may even be tax deductible.  Learn More.  Look for more exciting financing offers in the near future. 

Thanks Pabler!
Originated by Pabler on 6/18/2015
1280 Points
There are items for which you price as per item but are only allowed to be purchased in a  certian number, i.e. Acco Economy paper clips-must buy 5, but priced per unit.  I understand that some customers may want to see the per item cost but since you don't sell these items in a per item qty, I would prefer to see the pagakage cost and then maybe a seperate line for the item cost.
Originated by Wendy on 6/06/2014
7450 Points
I get so many coupon emails from Quill, and the coupons aren't good for very long. Sometimes they are only good for a couple days and then I get new ones. It would be much better if the coupons came less frequently, but lasted longer so I have a chance to actually use them before they expire. That would create MUCH less email traffic in my inbox, and I wouldn't have to delete so many unused coupons all the time.
Originated by Alexa on 6/05/2014
480 Points
Make it easier to find our Quill Cash balance.  Put a Quill Cash tab on the home screen so we dont have to jump through hoops trying to find our Quill Cash balance. 


You can now view your Quill Cash balance right on the home page.  Thanks for participating in Quill Ideas.


Quill Ideas Team

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Originated by Lexipoo on 6/06/2014
310 Points
Hi my name is Kim and i work at town optical in NYC , i think you should give monthly statements instead of  invoices that have to be paid, i found myself writing up to  5 or more checks a month to you, i now hold off writing the check until i  have 3 or 4 invoices and pay them together, if this is saving me , i can just imagine how much you at quill will save each month , i have been saying this for years , lets do this Quill think about how much you will save , and then you can give your loyal accounts some of those savings :() think about  how much you will save in paper alone any questions feel free to call me


I am pleased to say that we have a process in place to send consilidated monthly invoices when requested.  Our account management team will be in touch shortly to put this improvment in place.  Thank you for being a Quill customer.


Quill Ideas Team

Originated by townoptical on 7/17/2014
8860 Points
Alot of the "free" gifts are not free. Most of the time to get the free gifts in the bundle orders we would have to pay much more for the product than we normally would. We are a large corporate account with special pricing but because of that it seems we have to miss out on ALOT of the promotions.
Originated by melneff on 6/02/2014
4060 Points
It would be awesome if whoever does the packaging for shipments to go out actually put some care into it. Over the last several weeks we have had damaged items. It seems as if whoever packages the items just "throws" them into the box. I had a box of markers crushed because a dozen legal pads were laying on top of them. And I also received a calendar in a box by itself that was 10 times the necessary size. Lay items in the box neatly and maybe even use bubble wrap or fillers if need be. But don't make us think you just threw everything in there as fast as you possibly could.
Originated by SharaFly on 6/05/2014
3980 Points
Get rid of the pop up box randomly asking me if I want to chat. If I want to chat I will click the chat button on the top of the page. It is very annoying to have that box pop up while I am trying to view my page.

Based on your feedback the blue chat box no longer scrolls across the screen, and will never pop more than one time on a single visit to Quill.com. We will continue to look for ways to improve your quill.com experience.  Thank you
Originated by melneff on 5/30/2014
6470 Points
Remove order limit for using Quill Cash and extend expiration dates
Originated by orderplacer on 6/03/2014
13690 Points
Eligible coupons should be automatically entered.  We shouldn't have to search to receive a deal.
Originated by Jody on 6/05/2014
8230 Points
It would be great is Quill could price match with other competetors.  I use staples link  (Staples business website) as well and found some of the same product for alot less.
Originated by Chocobo on 6/06/2014
5160 Points
Allow more than 10 ink / toner per month at the $2 per cartridge.

I recycle our ink but I hold and send in 10 at a time to maximize the quill cash.  I would like to be able to send in as I fill a box instead of having to hold.

Thank You.
Originated by ann on 6/05/2014
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About This Site

Your Ideas. Your Vote. Your Voice. A Better Quill.com for Everyone

The path to a Quill.com that’s better for everyone starts with a single idea.  Quill Ideas was developed to give everyone a way to share thoughts and ideas that can make your workday easier. Whether you have an idea about products, services or an innovative way to improve your shopping experience, we want you to let us know.  Be part of the community and let your voice be heard. By working together, we will create the best Quill.com.



Your Ideas. Your Vote. Your Voice. A Better Quill.com for Everyone

The path to a Quill.com that’s better for everyone starts with a single idea.  Quill Ideas was developed to give everyone a way to share thoughts and ideas that can make your workday easier. Whether you have an idea about products, services or an innovative way to improve your shopping experience, we want you to let us know.  Be part of the community and let your voice be heard. By working together, we will create the best Quill.com. 

How can I participate?

Quill Ideas is an open innovation community. As a registered Quill Ideas member, you will be able to submit your own ideas, vote on ideas, and add a comment to ideas that have been submitted. Log in and start sharing your ideas.  Visitors can feel free to browse and read the ideas that others have posted.  Not a member? Register here

What types of ideas are you looking for?

Any ideas that will help make a better Quill.com for you and other businesses are encouraged.  We ask that you post in a professional manner. Any message that is deemed inappropriate will be removed from the site. Our rules for appropriate posting behavior can be found in our Terms of Use. 

For general questions or feedback about your Quill.com shopping experience, please visit our Contact Us page (link) or call us at 800.982.3400.

I see that points and awards are shown on Quill Ideas. How can I earn them?

Score points just by participating. The more you participate the more points you earn.  You can earn them by submitting, commenting and voting on ideas.  Submitting an idea is worth the most points with commenting second and voting third.

When you reach certain point levels, we will recognize you with a ribbon that will be proudly displayed next to your user name.  You can earn multiple ribbons, and top users will be awarded a virtual trophy.

The participation levels are:

Level 1- Green Ribbon User-added image

Level 2- Yellow Ribbon User-added image

Level 3- Red Ribbon User-added image

Level 4- Blue Ribbon User-added image

Level 5- Trophy User-added image

I have a general comment. Where can I leave feedback? 

For general comments, questions or feedback about your Quill.com shopping experience, please use our feedback tool, visit our Contact Us page or call us at 800.982.3400.

If you have questions about the Quill Ideas community, please feel free to e-mail us.

What happens after I submit an idea?

All ideas will be reviewed. However, all ideas may not enter the status cycle.

Our status levels are as follows: Revise and include the appropriate status icon next to each status

New: All submitted ideas will start at this level. No status designation is assigned.

Under Review: User-added image Any idea that has been submitted to the category owner for a more detailed review.

Reviewed: User-added image The review process has been completed.  Pending next steps.

Closed: User-added image Any idea that has been reviewed and determined it will not move forward

Coming Soon: User-added image Any idea that is put in the process of implementation

Launched: User-added image The idea has been implemented.

Will my identity be anonymous on the site? 

When you register to use the site, you will create a screen name and that will be your name when you post ideas and comments. For added privacy, you will want to pick a unique screen name rather than using your real name. Remember the ideas you post will be seen by any visitor. Read our Privacy Policy to learn how your Quill Ideas account information is handled.

Will my personal information be easily accessed by others?

No. All postings are anonymous and you are only identified by the unique screen name that you have created. Other users will never be able to contact you directly. In certain circumstances, the site moderator may need to contact you through the e-mail address that you provided during account setup. 

How are ideas selected for execution?

Online votes and comments are used to help get ideas developed. Ideas that receive the most votes have a higher chance of being considered. Also, an idea may be selected because it appears to have a potential for success.

How do voting and comments work? 

As a registered user, you can vote on every idea once.  A voting icon is shown next to the idea. Just click to vote on your favorites. It’s that simple.  Each vote is worth 10 points.  A vote up will add ten points and a vote down will take away 10 points.  The idea’s score can be found beneath the voting icons. The higher the points the more popular the idea is.

Read and make comments on a specific idea by clicking on an idea title.  Comment on ideas as many times as you like. There is no limit.  Comments do not earn an idea points. 

Our site moderators will leave comments as well.  These users are identified with a User-added image icon.

Does every idea get a response?

Due to the amount of posts, we won’t be able to respond to every posting. If your idea is moved to the formal review step, you can expect to receive e-mail updates from us.  We will keep you informed if your idea is recommended for implementation and notify you of any status changes. 

Do I get recognized if my idea is selected?

If your idea is implemented, we may give you credit on the site, but there is no monetary compensation. Take a look at our Terms and Conditions to learn more.

Is there a moderator on Quill Ideas?

Your ideas and comments are not reviewed before they are posted.  Any postings that violate the Terms of Use will be removed. When appropriate, we will respond to comments in a timely manner. Profanity will not be tolerated. A filter for profanity is in use. Ideas or comments that include profanity will be blocked from posting until the profanity is deleted. Users with repeated violations will receive an initial warning and possible banning from the site.  Take a look at our terms and conditions to learn more.


Terms of Use

Welcome to the Quill® IdeaSM website (the “Site”).  The Site is operated by Quill Lincolnshire, Inc. (together with its affiliates and subsidiaries, “Quill.com”, “we” or “our”).  Your use of the Site is governed by these Quill Ideas Terms of Use (the “Terms of Use”), as well as the Quill.com Terms and Conditions (in the event of any conflict between these Terms of Use and the Quill.com Terms and Conditions, these Terms of Use will control).  Please read these Terms of Use carefully, because they constitute a legal agreement between you and Quill.com.  By registering on, accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.  If you do not agree to these Terms of Use, please terminate your use of the Site.  Quill.com reserves the right to change these Terms of Use.  You should check these Terms of Use periodically - by using the Site after we post changes to these Terms of Use, you agree to accept those changes, whether or not you actually reviewed them.  These Terms of Use were last updated on March 24th, 2014. 

1. General. 
The Site allows you to submit your ideas, expression of ideas, or other materials (collectively, a “Submission”) to Quill.com for its review and consideration.  Do to the volume of submissions, Quill.com may not be able to respond to, or publish, every Submission made to the Site. 

2. Your Representations.
By making a Submission to the Site, you agree, represent and warrant that: 
(i) You have carefully read these Terms of Use, and you have voluntarily provided your Submission to Quill.com. 
(ii) Your Submission is your own original work, and you have all necessary rights to provide your Submission to Quill.com. 
(iii) Providing your Submission to Quill.com does not establish a confidential relationship or obligate Quill.com to treat your Submission (or any related materials) as secret or confidential. 
(iv) Quill.com has no obligation, either express or implied, to develop or use your Submission, and no compensation is due to you or anyone else for any inadvertent or intentional use of your Submission, related ideas, or ideas derived from your Submission. 
(v) If your Submission is the subject of a pending or issued patent, you have disclosed, or will disclose, that fact to Quill.com.  (To the extent you hold such a patent, we acknowledge that no license under any patent is herein granted to Quill.com.  Any license to use a patented Submission shall be in the form of a written contract, in which event our obligations will be only those described in such contract.) 
(vi) Quill.com will give your Submission the consideration which it determines, in its sole judgment, to be appropriate. 
(vii) Quill.com, directly or indirectly, may be working on a similar idea, or already know of such idea from other sources.  Neither the discussion or negotiations between Quill.com and you relating to the possible purchase or license of your Submission, nor the making of any offer for the purchase or license of your Submission, shall prejudice Quill.com in any way, or be construed as recognition of the novelty, originality, priority, other rights or value of your Submission. 
(viii) If we determine that you have violated these Terms of use, you may be barred from accessing the Site, and we may pursue any remedies available to us. 
(ix) Except to the extent these Terms of Use are superseded by a contract between Quill.com and you, you irrevocably release and forever discharge Quill.com from any and all actions, causes of actions, claims, damages, liabilities and demands, whether absolute or contingent and of any nature whatsoever, which you now have or hereafter can, shall or may have against Quill.com or its successors and assigns with respect to your Submission, including without limitation in respect of how Quill.com, directly or indirectly, use your Submission, with the sole exception in respect of the foregoing release and discharge being your right to bring a claim of patent infringement. 

3. License of Your Submission; Option to Purchase. 
(a) You grant to Quill.com and its designees a perpetual, irrevocable, non-exclusive fully-paid up and royalty-free license to use any ideas, expression of ideas or other information, content or materials in your Submission (collectively, “Materials”) without restrictions of any kind and without any payment or other consideration of any kind, or permission or notification, to you or any third party.  This license shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license the Materials, and all rights therein, in the name of Quill.com or its designees throughout the universe in perpetuity in any and all media now or hereafter known, and shall also permit Quill.com and its designees to use portions of the Materials you submit, rerecord or modify any audio tracks or visual images you provide, rewrite any Materials you submit, and/or incorporate other materials, either created by Quill.com and its designees or licensed from third parties, with the Materials you submit.  Any such works shall be deemed Materials owned by Quill.com and shall not be subject to your approval or payment by Quill.com of any compensation to you.  We shall have the right, but not the obligation, to use your name, photograph, likeness, voice, performance, biography and other information about you in connection with the Materials you submit.  You also agree that we are free to use any of the Materials or any comments, information or ideas contained in any content or communication you submit to us or the Site, without notice, compensation or acknowledgement to you, for any purpose whatsoever, including but not limited to advertising and marketing, modifying the Site and developing products and services. 
(b) Quill.com shall have the exclusive option to purchase from you and acquire all right, title and interest, including, without limitation, any copyrights and other intellectual property law in and to the Materials you submit, which rights shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license and apply for copyright registration for any or all of the Materials, and all rights therein, in the name of Quill.com, or its designees throughout the universe in perpetuity in any and all media now or hereafter known.  The option shall be exercisable by us from the date you submit the Materials until one year from that date.  If we exercise the option, you agree to accept payment in the amount of $1,000 USD, and you agree to execute, acknowledge and deliver such other instruments consistent with an assignment of the intellectual property as may be reasonably necessary to carry out or effectuate the purposes or intent of the assignment of the Materials.

4. Content on Site. 
All materials on the Site, including, without limitation, names, logos, trademarks, graphics, photographs, illustrations, and software and other elements making up the Site (collectively, “Content”) are protected by copyrights, trademarks or other intellectual property rights owned and controlled by us or by other parties that have otherwise provided their material to us.  You may not delete, distort, or otherwise modify the Content.  Any unauthorized attempt to modify any Content, to defeat or circumvent our security features, or utilize the Site or any part of the Content for any purpose other than its intended one is strictly prohibited. 

5. Conduct of Users.  
You are responsible and liable for your activities on the Site.  Below are some, though not all, violations that may result in the termination of your access to the Site.  You agree not to do any of the following actions while using the Site:

· harass, stalk, threaten, embarrass or cause distress or discomfort upon another participant, user, or other individual or entity;
· transmit via or through the Site any content that is or which Staples considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, profanity, vulgar, obscene, racially or ethnically hateful or otherwise objectionable;
· attempt to transmit any “virus”,”trojan horse” or other software destruction or disruption device;
· impersonate any other person, including but not limited to, a Staples official, expert or bulletin board leader, guide or host;
· post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation on our bulletin boards, including but not limited to, solicitations of credit card numbers, solicitations for sponsors, or promotion of raffles, contests, or multi–level marketing or pyramid schemes;
· intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Site or in connection with your use of the Site, in any manner;
· invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; or
· infringe the intellectual property rights or similar rights, including but not limited to copyrights and trademarks, of any person or entity. 

6. Children Under 13. 

The Site does not knowingly collect or solicit personal information from anyone under the age of 13, or knowingly allow such persons to post to the Site.  If you are under 13, please do not attempt to post or send any information about yourself to us, including your name, address, telephone number, or email address.  If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Notice and Take Down Procedures.  
If you believe any Content on the Site infringes your copyright or trademark rights, you may request such Content be removed by following the notice and take down procedures described in the Quill.com Terms and Conditions. 

8. Comments, Complaints and Questions.
We welcome your feedback about the Site.  However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of Quill.com, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.  Should you have any questions or complaints regarding violations of these Terms of Use, please contact us.