9476 Ideas    90886 Votes    5671 Comments    90 Ideas Implemented
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Community Favorites - Quill.com Website

  • VOTE
    You should have a large and prominate button for your list on the Home Page very easy to see and find. Right now you have to hunt for your lists when that is where you will go to the most and fastest
    Posted by Mark Clabaugh  to  Quill.com Website  on 7/10/2019
  • VOTE
    We are an ofice of 2 people.  When we need to order supplies, even when we "need a lot", it almost NEVER is enough to qualify for free gifts or anything.  It would be be great if you offfered something "special" for SMALL offices.  
    Posted by abrk  to  Quill.com Website  on 3/01/2019
    1 Comment »  
  • VOTE
    Quill.com should have an option to cancel or edit an existing order that hasn't shipped. I have had to revise and or cancel several orders but was forced to call customer service to do this. An option should be added to the my account section section under order history.
    Posted by Federal Direct  to  Quill.com Website  on 12/29/2014
  • VOTE
    Give customers a chance every Friday to win FREE GIFTS when they complete a review on one of Quills products, that they have purchase in the last 6 months.
    Posted by deanadear  to  Quill.com Website  on 3/01/2019
  • VOTE
    We just came on board as a Quill customer less then a month ago and yes, we do find great deals on certain items. It would be ideal to offer at least 20% or 15% percent off each order with no minium sometimes small businesses don't need so many items at once or we stumble across some last minute items and we have to hestitate due to the shipping only being free after $45. Customers love to feel appreciated and thought of regardless of the size of the order and quantity.
    Posted by JessEP  to  Quill.com Website  on 6/14/2019
  • VOTE
    When I purchase I am constantly shopping around with other office/janitorial supply vendors.  It would make my life much easier if when I viewed a product on the website that was a case/carton/multi-pack that it would show me what the price per item in that package would be.  It takes a lot of time to put all of the different variations of an item into my cart and then go back and figure out which one is actually the better deal per item.
  • VOTE
    I like to use the items purchased report to see what I've ordered in the past.  However, it does not include all of the information I need when replacing our office supply cabinet.  I would like to see when I last purchased the item, at what price ,and how much I ordered.  This would help me from searching through past invoices to find when an item was purchased and at what price. 

    Thank you,
  • VOTE
    We are looking to improve our Hot Deals page. What ideas do you have that will enhance your experience on the page?
    Posted by  Q_office to  Quill.com Website  on 6/10/2019
  • VOTE
    I'd like to see more benefits to the Quill Plus program. Thank you! 
    Posted by M&MElizabeth  to  Quill.com Website  on 6/14/2019
    1 Comment »  
  • VOTE
    I would like to be able to see a complete overall analysis of each product i've purchased. For example, I'll purchase 2 cases of coffee one month, then 3 cases of coffee another month and maybe 4 cases a few months later.  I would like to click on the product (from the product page) and pull a report that shows: Each Transaction on a separate line including the Item purchased, purchase date, amount spent on that item, the cost I bought the product at (maybe they were on sale) and a total to current date reflecting the report information.
    Posted by RPHSPLGAL  to  Quill.com Website  on 6/14/2019
  • VOTE
    When purchasing an item, list cheaper items that are identical (like the Quill brand) so we are aware of more reasonably priced items.  Then have us click on the item we choose and it goes into the cart.
  • VOTE
    I would like to be able to add items to my cart and then save them for a few days until I'm ready to place my order.  I generally only order once a month but get requests from staff throughout the month.  I keep this in an Excel spreadsheet but if I could just an the item(s) to my cart when I look them up, knowing they'd be there days or weeks late, it would simplify my job.
    Posted by Elaineb  to  Quill.com Website  on 6/04/2014
  • VOTE
    Not an 'Auto Delivery' but a set future reorder 'date' option.  Example - We order '2 packs' of toner cartridges.  Sometimes an employee will take the 2nd 'new' cartridge out of the box and then toss the box back on the shelf (despite threatening signs all over the place lol!).   We'd like an option to load an item for a future order date so it will automatically get added to the cart.  We could load it at the time it is ordered or possibly at time that item is 'opened' etc.  The system should also warn us if that item is already scheduled for a future date.
    Posted by Jenny JCB  to  Quill.com Website  on 6/14/2019
    1 Comment »  
  • VOTE
    Discontinued items should not be available during ordering.
    Please mark items discontinued when ordering because sometimes it is available to order, but then never ships, and then says discontinued after-the-fact (when order has already been placed and has went through). 
  • VOTE
    This may have been already suggested. However, I would like to see my most popular products that Ive ordered at the begining of my new order.

    More than likly, I am going to select those items right off the bat.

    This will save me time searching your site for items that I usally order each and everytime.

    Posted by St. Clair  to  Quill.com Website  on 5/21/2019
    1 Comment »  
  • VOTE
    I would like to be able to create multiple shared carts.  We are a retailer with mutiple locations.  I would like to create a shared cart for each location.  
    Posted by Jeff M  to  Quill.com Website  on 4/06/2017
  • VOTE
    A smartphone app, so I can bring my phone into the supply room and scan bar codes of product I want to reorder for the week and they will go right into my cart and I can place my order on my regular day that I order.
    People can bring me the empty box and I can scan it on the spot and keep adding to my order all week when items run low.
    My "regular" or "most frequently purchased items" will be listed in a drop down and I can select those if need be and when I am ready to order, I can either order from my phone or go to my computer and finalize my order and submit it when I am ready.
    Staples business has this and I would love it if Quill had this option.  
  • VOTE

    Please remove items from the website that have discontinued for long time.  For example, item #: 901-908651 (the Febreze Plug Refill) can still be added to your cart.  However, when you proceed to the next screen, it states that the “Item Delivery- Discontinued”


    Posted by Gia@Greenstreet  to  Quill.com Website  on 3/01/2019
    1 Comment »  
  • VOTE
    We are looking for ways that we can improve your ability to manage your shopping cart and enhance your checkout process. What are you ideas for us?

    Comment below!

    Quill Ideas Team
    Posted by  Q_office to  Quill.com Website  on 2/26/2019
  • VOTE
    CHANGE IT BACK!  It was awesome to be able to scroll down through the list of orders and SEE what you had ordered.  It was great for reordering, or checking on orders, you could SEE the item you had ordered.  As it is now, you get a list of order numbers and amounts and dates.  NOT VERY HELPFUL at all....and it takes forever to click on an order number and wait for it to load.   I could have scrolled through the old list half a dozen times over already.

    PLEASE CHANGE IT BACK!!  Or at least give us an option to include the pictures again.
    Posted by Sizemore  to  Quill.com Website  on 10/14/2014
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About This Site

Your Ideas. Your Vote. Your Voice. A Better Quill.com for Everyone

The path to a Quill.com that’s better for everyone starts with a single idea.  Quill Ideas was developed to give everyone a way to share thoughts and ideas that can make your workday easier. Whether you have an idea about products, services or an innovative way to improve your shopping experience, we want you to let us know.  Be part of the community and let your voice be heard. By working together, we will create the best Quill.com.



Your Ideas. Your Vote. Your Voice. A Better Quill.com for Everyone

The path to a Quill.com that’s better for everyone starts with a single idea.  Quill Ideas was developed to give everyone a way to share thoughts and ideas that can make your workday easier. Whether you have an idea about products, services or an innovative way to improve your shopping experience, we want you to let us know.  Be part of the community and let your voice be heard. By working together, we will create the best Quill.com. 

How can I participate?

Quill Ideas is an open innovation community. As a registered Quill Ideas member, you will be able to submit your own ideas, vote on ideas, and add a comment to ideas that have been submitted. Log in and start sharing your ideas.  Visitors can feel free to browse and read the ideas that others have posted.  Not a member? Register here

What types of ideas are you looking for?

Any ideas that will help make a better Quill.com for you and other businesses are encouraged.  We ask that you post in a professional manner. Any message that is deemed inappropriate will be removed from the site. Our rules for appropriate posting behavior can be found in our Terms of Use. 

For general questions or feedback about your Quill.com shopping experience, please visit our Contact Us page (link) or call us at 800.982.3400.

I see that points and awards are shown on Quill Ideas. How can I earn them?

Score points just by participating. The more you participate the more points you earn.  You can earn them by submitting, commenting and voting on ideas.  Submitting an idea is worth the most points with commenting second and voting third.

When you reach certain point levels, we will recognize you with a ribbon that will be proudly displayed next to your user name.  You can earn multiple ribbons, and top users will be awarded a virtual trophy.

The participation levels are:

Level 1- Green Ribbon User-added image

Level 2- Yellow Ribbon User-added image

Level 3- Red Ribbon User-added image

Level 4- Blue Ribbon User-added image

Level 5- Trophy User-added image

I have a general comment. Where can I leave feedback? 

For general comments, questions or feedback about your Quill.com shopping experience, please use our feedback tool, visit our Contact Us page or call us at 800.982.3400.

If you have questions about the Quill Ideas community, please feel free to e-mail us.

What happens after I submit an idea?

All ideas will be reviewed. However, all ideas may not enter the status cycle.

Our status levels are as follows: Revise and include the appropriate status icon next to each status

New: All submitted ideas will start at this level. No status designation is assigned.

Under Review: User-added image Any idea that has been submitted to the category owner for a more detailed review.

Reviewed: User-added image The review process has been completed.  Pending next steps.

Closed: User-added image Any idea that has been reviewed and determined it will not move forward

Coming Soon: User-added image Any idea that is put in the process of implementation

Launched: User-added image The idea has been implemented.

Will my identity be anonymous on the site? 

When you register to use the site, you will create a screen name and that will be your name when you post ideas and comments. For added privacy, you will want to pick a unique screen name rather than using your real name. Remember the ideas you post will be seen by any visitor. Read our Privacy Policy to learn how your Quill Ideas account information is handled.

Will my personal information be easily accessed by others?

No. All postings are anonymous and you are only identified by the unique screen name that you have created. Other users will never be able to contact you directly. In certain circumstances, the site moderator may need to contact you through the e-mail address that you provided during account setup. 

How are ideas selected for execution?

Online votes and comments are used to help get ideas developed. Ideas that receive the most votes have a higher chance of being considered. Also, an idea may be selected because it appears to have a potential for success.

How do voting and comments work? 

As a registered user, you can vote on every idea once.  A voting icon is shown next to the idea. Just click to vote on your favorites. It’s that simple.  Each vote is worth 10 points.  A vote up will add ten points and a vote down will take away 10 points.  The idea’s score can be found beneath the voting icons. The higher the points the more popular the idea is.

Read and make comments on a specific idea by clicking on an idea title.  Comment on ideas as many times as you like. There is no limit.  Comments do not earn an idea points. 

Our site moderators will leave comments as well.  These users are identified with a User-added image icon.

Does every idea get a response?

Due to the amount of posts, we won’t be able to respond to every posting. If your idea is moved to the formal review step, you can expect to receive e-mail updates from us.  We will keep you informed if your idea is recommended for implementation and notify you of any status changes. 

Do I get recognized if my idea is selected?

If your idea is implemented, we may give you credit on the site, but there is no monetary compensation. Take a look at our Terms and Conditions to learn more.

Is there a moderator on Quill Ideas?

Your ideas and comments are not reviewed before they are posted.  Any postings that violate the Terms of Use will be removed. When appropriate, we will respond to comments in a timely manner. Profanity will not be tolerated. A filter for profanity is in use. Ideas or comments that include profanity will be blocked from posting until the profanity is deleted. Users with repeated violations will receive an initial warning and possible banning from the site.  Take a look at our terms and conditions to learn more.


Terms of Use

Welcome to the Quill® IdeaSM website (the “Site”).  The Site is operated by Quill Lincolnshire, Inc. (together with its affiliates and subsidiaries, “Quill.com”, “we” or “our”).  Your use of the Site is governed by these Quill Ideas Terms of Use (the “Terms of Use”), as well as the Quill.com Terms and Conditions (in the event of any conflict between these Terms of Use and the Quill.com Terms and Conditions, these Terms of Use will control).  Please read these Terms of Use carefully, because they constitute a legal agreement between you and Quill.com.  By registering on, accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.  If you do not agree to these Terms of Use, please terminate your use of the Site.  Quill.com reserves the right to change these Terms of Use.  You should check these Terms of Use periodically - by using the Site after we post changes to these Terms of Use, you agree to accept those changes, whether or not you actually reviewed them.  These Terms of Use were last updated on March 24th, 2014. 

1. General. 
The Site allows you to submit your ideas, expression of ideas, or other materials (collectively, a “Submission”) to Quill.com for its review and consideration.  Do to the volume of submissions, Quill.com may not be able to respond to, or publish, every Submission made to the Site. 

2. Your Representations.
By making a Submission to the Site, you agree, represent and warrant that: 
(i) You have carefully read these Terms of Use, and you have voluntarily provided your Submission to Quill.com. 
(ii) Your Submission is your own original work, and you have all necessary rights to provide your Submission to Quill.com. 
(iii) Providing your Submission to Quill.com does not establish a confidential relationship or obligate Quill.com to treat your Submission (or any related materials) as secret or confidential. 
(iv) Quill.com has no obligation, either express or implied, to develop or use your Submission, and no compensation is due to you or anyone else for any inadvertent or intentional use of your Submission, related ideas, or ideas derived from your Submission. 
(v) If your Submission is the subject of a pending or issued patent, you have disclosed, or will disclose, that fact to Quill.com.  (To the extent you hold such a patent, we acknowledge that no license under any patent is herein granted to Quill.com.  Any license to use a patented Submission shall be in the form of a written contract, in which event our obligations will be only those described in such contract.) 
(vi) Quill.com will give your Submission the consideration which it determines, in its sole judgment, to be appropriate. 
(vii) Quill.com, directly or indirectly, may be working on a similar idea, or already know of such idea from other sources.  Neither the discussion or negotiations between Quill.com and you relating to the possible purchase or license of your Submission, nor the making of any offer for the purchase or license of your Submission, shall prejudice Quill.com in any way, or be construed as recognition of the novelty, originality, priority, other rights or value of your Submission. 
(viii) If we determine that you have violated these Terms of use, you may be barred from accessing the Site, and we may pursue any remedies available to us. 
(ix) Except to the extent these Terms of Use are superseded by a contract between Quill.com and you, you irrevocably release and forever discharge Quill.com from any and all actions, causes of actions, claims, damages, liabilities and demands, whether absolute or contingent and of any nature whatsoever, which you now have or hereafter can, shall or may have against Quill.com or its successors and assigns with respect to your Submission, including without limitation in respect of how Quill.com, directly or indirectly, use your Submission, with the sole exception in respect of the foregoing release and discharge being your right to bring a claim of patent infringement. 

3. License of Your Submission; Option to Purchase. 
(a) You grant to Quill.com and its designees a perpetual, irrevocable, non-exclusive fully-paid up and royalty-free license to use any ideas, expression of ideas or other information, content or materials in your Submission (collectively, “Materials”) without restrictions of any kind and without any payment or other consideration of any kind, or permission or notification, to you or any third party.  This license shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license the Materials, and all rights therein, in the name of Quill.com or its designees throughout the universe in perpetuity in any and all media now or hereafter known, and shall also permit Quill.com and its designees to use portions of the Materials you submit, rerecord or modify any audio tracks or visual images you provide, rewrite any Materials you submit, and/or incorporate other materials, either created by Quill.com and its designees or licensed from third parties, with the Materials you submit.  Any such works shall be deemed Materials owned by Quill.com and shall not be subject to your approval or payment by Quill.com of any compensation to you.  We shall have the right, but not the obligation, to use your name, photograph, likeness, voice, performance, biography and other information about you in connection with the Materials you submit.  You also agree that we are free to use any of the Materials or any comments, information or ideas contained in any content or communication you submit to us or the Site, without notice, compensation or acknowledgement to you, for any purpose whatsoever, including but not limited to advertising and marketing, modifying the Site and developing products and services. 
(b) Quill.com shall have the exclusive option to purchase from you and acquire all right, title and interest, including, without limitation, any copyrights and other intellectual property law in and to the Materials you submit, which rights shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license and apply for copyright registration for any or all of the Materials, and all rights therein, in the name of Quill.com, or its designees throughout the universe in perpetuity in any and all media now or hereafter known.  The option shall be exercisable by us from the date you submit the Materials until one year from that date.  If we exercise the option, you agree to accept payment in the amount of $1,000 USD, and you agree to execute, acknowledge and deliver such other instruments consistent with an assignment of the intellectual property as may be reasonably necessary to carry out or effectuate the purposes or intent of the assignment of the Materials.

4. Content on Site. 
All materials on the Site, including, without limitation, names, logos, trademarks, graphics, photographs, illustrations, and software and other elements making up the Site (collectively, “Content”) are protected by copyrights, trademarks or other intellectual property rights owned and controlled by us or by other parties that have otherwise provided their material to us.  You may not delete, distort, or otherwise modify the Content.  Any unauthorized attempt to modify any Content, to defeat or circumvent our security features, or utilize the Site or any part of the Content for any purpose other than its intended one is strictly prohibited. 

5. Conduct of Users.  
You are responsible and liable for your activities on the Site.  Below are some, though not all, violations that may result in the termination of your access to the Site.  You agree not to do any of the following actions while using the Site:

· harass, stalk, threaten, embarrass or cause distress or discomfort upon another participant, user, or other individual or entity;
· transmit via or through the Site any content that is or which Staples considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, profanity, vulgar, obscene, racially or ethnically hateful or otherwise objectionable;
· attempt to transmit any “virus”,”trojan horse” or other software destruction or disruption device;
· impersonate any other person, including but not limited to, a Staples official, expert or bulletin board leader, guide or host;
· post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation on our bulletin boards, including but not limited to, solicitations of credit card numbers, solicitations for sponsors, or promotion of raffles, contests, or multi–level marketing or pyramid schemes;
· intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Site or in connection with your use of the Site, in any manner;
· invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; or
· infringe the intellectual property rights or similar rights, including but not limited to copyrights and trademarks, of any person or entity. 

6. Children Under 13. 

The Site does not knowingly collect or solicit personal information from anyone under the age of 13, or knowingly allow such persons to post to the Site.  If you are under 13, please do not attempt to post or send any information about yourself to us, including your name, address, telephone number, or email address.  If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Notice and Take Down Procedures.  
If you believe any Content on the Site infringes your copyright or trademark rights, you may request such Content be removed by following the notice and take down procedures described in the Quill.com Terms and Conditions. 

8. Comments, Complaints and Questions.
We welcome your feedback about the Site.  However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of Quill.com, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.  Should you have any questions or complaints regarding violations of these Terms of Use, please contact us.