9474 Ideas    90859 Votes    5671 Comments    90 Ideas Implemented
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Top All-Time - Checkout

  • VOTE
    3570
    Points
    Sometimes I am looking at something but not quite ready to buy.  If I have other things in my cart that I need to order right away I have to delete the items that I was looking at or waiting for someone to decide on so that I can order some other items right away.  A "save for later" option would allow me to put those things in my cart and save them until I was given the permission to order them.
    Posted by LynnR  to  Checkout  on 7/17/2014
    13 Comments »  
  • VOTE
    1980
    Points
    At checkout, it would be nice to see a list of all available coupons that can be applied to the order - rather than searching or having to go back and forth to the deals tab and whereever else they appear. I find I end up spending a lot of time searching for coupons that would apply to the order - in my email, the ads on Quill.com, the Deals tab, etc. Why not just have them appear at checkout?

     
    Posted by kms2016  to  Checkout  on 2/11/2016
    46 Comments »  
  • VOTE
    980
    Points
    If you qualify for a something that would be on a coupon, Quill should automatically apply it.  Period.  I shouldn't have to go searching through my emails to find a coupon.
    Posted by debbaker01  to  Checkout  on 8/26/2014
    3 Comments »  
  • VOTE
    700
    Points
    how about having the special show up in your cart? like if i order 125.00 worth of toner show me the specials,  now if you want to make us click on them ( select ) if we want them but i don't alway know if i have met the requirement for specific items or if they have a special.
    Posted by ttalbott  to  Checkout  on 8/26/2014
    2 Comments »  
  • VOTE
    590
    Points
    it would be great if at check out you showed what coupons would be able to be used. the time spent looking around for the coupons is crazy. 
    Posted by myerstool  to  Checkout  on 4/05/2017
    8 Comments »  
  • VOTE
    550
    Points
    Eliminate the "Recommended items" in the shopping cart.  The look is very cluttered and confusing.
    Posted by Teri  to  Checkout  on 8/21/2014
    4 Comments »  
  • VOTE
    520
    Points
    I would love to see the coupon code entered when the product is put in the basket, don't like having to write down codes and remember which ones to enter. 
    Posted by Michelle Guess  to  Checkout  on 8/29/2014
    3 Comments »  
  • VOTE
    470
    Points
    Having a "Recommended Items List" after every item you purchase is just way too much.
    These make the Shopping Cart so cluttered and harder to review.

    If you want to recommend something when we're placing it in the cart...that's one thing....
    Please change this.
    Posted by Crystal  to  Checkout  on 8/13/2014
    0 Comments »  
  • VOTE
    440
    Points
     When we order something that quailifies for a coupon, have the coupons automatically added to the order.
    Posted by Luttmann  to  Checkout  on 11/13/2015
    2 Comments »  
  • VOTE
    430
    Points
    I don't like that there's a "Place Order Now" button BEFORE the place where you can add coupons.  I have nearly missed out on some good deals because I almost hit the order button before seeing the additional step.  This should be more clearly marked, or the coupon fields should be on that page as well so this doesn't happen to anyone else.
    Posted by ChemGirl  to  Checkout  on 10/15/2015
    4 Comments »  
  • VOTE
    420
    Points
    I would like if current coupon codes were available on the checkout screen so that I didn't have to write them down each time I wanted to use one.
    Posted by Dubrow Office  to  Checkout  on 4/29/2016
    0 Comments »  
  • VOTE
    360
    Points
    My idea is for automatic coupon codes. I often forget the codes and end up mission out on the offer at hand. 

    Thank YOu
    Michelle 
    Posted by Michelle Guess  to  Checkout  on 1/29/2016
    1 Comment »  
  • VOTE
    350
    Points
    I just ordered several items and had to back 2 or 3 times to make sure that I didn't miss a coupon or potential benefit.  If this could be automated or a flag that says, buy two toner cartridges and you will get a $30 cash benefit.
  • VOTE
    350
    Points
    We have 23 locations. It was much easier to see the delivery addresses when they were boxed off. Them being listed by line makes it difficult to tell which office I am looking for. The addresses appear to be all jammed together.

    One of the reasons you have been my number one source is because it was easy to use your website. I'm not feeling your changes at all. The cart and addresses are slowing me down instead of helping me to get done.

    In my opinion, you have too much going on on the checkout screen.

    Posted by GaDerm  to  Checkout  on 8/13/2014
    3 Comments »  
  • VOTE
    340
    Points
    In the check out process you now need to expand the place where you enter coupon codes. Within the last month or so this changed was made.  Previously the codes where exposed so that you remembered to enter them before you completed the check out process. Now when checking out I have to expand the field to enter the coupon codes and there have been several times I almost missed adding a coupon to my check out. I liked it better when the codes were visible. See below for a screen of the current check out screen:
    th out.  User-added image
    Posted by Wendy  to  Quill.com WebsiteCheckout  on 7/25/2014
    0 Comments »  
  • VOTE
    340
    Points
    Coupons & discounts need to be at the check out. Evertime you place an order you have to search & can't find any, but everytime after you order you always get coupons & they will expire before your next order. Give a current coupon listing to memebers when they login or at checkout.
    Posted by MJS  to  Checkout  on 4/29/2016
    0 Comments »  
  • VOTE
    310
    Points
    Add a "Comment/Special instruction" line on the online order form.
    If I want to add a note such as 'Ship full case of staples only'
    it would be nice to have somewhere to put it.
    Posted by Joe L.  to  Checkout  on 8/07/2014
    1 Comment »  
  • VOTE
    300
    Points
    Can you please make the coupon codes valid for longer or maybe send coupon codes for regularly ordered items?
    Posted by Edko-Amanda  to  Checkout  on 8/26/2014
    1 Comment »  
  • VOTE
    300
    Points
    Free gifts should automatically pop up in checkout instead of having to see if you qualify.
    Posted by jcollins  to  Checkout  on 10/20/2017
    3 Comments »  
  • VOTE
    290
    Points
    My idea is that when you are on the page viewing your cart, there would be something telling you what coupons you purchase has qualified.  Or maybe a little tip saying $25 more and you qualify for this gift of ... a coupon for a gift that has a min purchase of $200 and I am just $25 short of receiving it.   Maybe something stating that you qualify for this coupon or free gift, do you want to apply this to your order?  Or I see that you are ordering paper mate pens and post it notes were you aware that there is a bundle available for these products.  just a page with availabe coupons and gifts that you can just check off rather than trying to post and find each code.
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About This Site

Your Ideas. Your Vote. Your Voice. A Better Quill.com for Everyone

The path to a Quill.com that’s better for everyone starts with a single idea.  Quill Ideas was developed to give everyone a way to share thoughts and ideas that can make your workday easier. Whether you have an idea about products, services or an innovative way to improve your shopping experience, we want you to let us know.  Be part of the community and let your voice be heard. By working together, we will create the best Quill.com.

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FAQ's

Your Ideas. Your Vote. Your Voice. A Better Quill.com for Everyone

The path to a Quill.com that’s better for everyone starts with a single idea.  Quill Ideas was developed to give everyone a way to share thoughts and ideas that can make your workday easier. Whether you have an idea about products, services or an innovative way to improve your shopping experience, we want you to let us know.  Be part of the community and let your voice be heard. By working together, we will create the best Quill.com. 

How can I participate?

Quill Ideas is an open innovation community. As a registered Quill Ideas member, you will be able to submit your own ideas, vote on ideas, and add a comment to ideas that have been submitted. Log in and start sharing your ideas.  Visitors can feel free to browse and read the ideas that others have posted.  Not a member? Register here

What types of ideas are you looking for?

Any ideas that will help make a better Quill.com for you and other businesses are encouraged.  We ask that you post in a professional manner. Any message that is deemed inappropriate will be removed from the site. Our rules for appropriate posting behavior can be found in our Terms of Use. 

For general questions or feedback about your Quill.com shopping experience, please visit our Contact Us page (link) or call us at 800.982.3400.

I see that points and awards are shown on Quill Ideas. How can I earn them?

Score points just by participating. The more you participate the more points you earn.  You can earn them by submitting, commenting and voting on ideas.  Submitting an idea is worth the most points with commenting second and voting third.

When you reach certain point levels, we will recognize you with a ribbon that will be proudly displayed next to your user name.  You can earn multiple ribbons, and top users will be awarded a virtual trophy.

The participation levels are:

Level 1- Green Ribbon User-added image

Level 2- Yellow Ribbon User-added image

Level 3- Red Ribbon User-added image

Level 4- Blue Ribbon User-added image

Level 5- Trophy User-added image

I have a general comment. Where can I leave feedback? 

For general comments, questions or feedback about your Quill.com shopping experience, please use our feedback tool, visit our Contact Us page or call us at 800.982.3400.

If you have questions about the Quill Ideas community, please feel free to e-mail us.

What happens after I submit an idea?

All ideas will be reviewed. However, all ideas may not enter the status cycle.

Our status levels are as follows: Revise and include the appropriate status icon next to each status

New: All submitted ideas will start at this level. No status designation is assigned.

Under Review: User-added image Any idea that has been submitted to the category owner for a more detailed review.

Reviewed: User-added image The review process has been completed.  Pending next steps.

Closed: User-added image Any idea that has been reviewed and determined it will not move forward

Coming Soon: User-added image Any idea that is put in the process of implementation

Launched: User-added image The idea has been implemented.

Will my identity be anonymous on the site? 

When you register to use the site, you will create a screen name and that will be your name when you post ideas and comments. For added privacy, you will want to pick a unique screen name rather than using your real name. Remember the ideas you post will be seen by any visitor. Read our Privacy Policy to learn how your Quill Ideas account information is handled.

Will my personal information be easily accessed by others?

No. All postings are anonymous and you are only identified by the unique screen name that you have created. Other users will never be able to contact you directly. In certain circumstances, the site moderator may need to contact you through the e-mail address that you provided during account setup. 

How are ideas selected for execution?

Online votes and comments are used to help get ideas developed. Ideas that receive the most votes have a higher chance of being considered. Also, an idea may be selected because it appears to have a potential for success.

How do voting and comments work? 

As a registered user, you can vote on every idea once.  A voting icon is shown next to the idea. Just click to vote on your favorites. It’s that simple.  Each vote is worth 10 points.  A vote up will add ten points and a vote down will take away 10 points.  The idea’s score can be found beneath the voting icons. The higher the points the more popular the idea is.

Read and make comments on a specific idea by clicking on an idea title.  Comment on ideas as many times as you like. There is no limit.  Comments do not earn an idea points. 

Our site moderators will leave comments as well.  These users are identified with a User-added image icon.

Does every idea get a response?

Due to the amount of posts, we won’t be able to respond to every posting. If your idea is moved to the formal review step, you can expect to receive e-mail updates from us.  We will keep you informed if your idea is recommended for implementation and notify you of any status changes. 

Do I get recognized if my idea is selected?

If your idea is implemented, we may give you credit on the site, but there is no monetary compensation. Take a look at our Terms and Conditions to learn more.

Is there a moderator on Quill Ideas?

Your ideas and comments are not reviewed before they are posted.  Any postings that violate the Terms of Use will be removed. When appropriate, we will respond to comments in a timely manner. Profanity will not be tolerated. A filter for profanity is in use. Ideas or comments that include profanity will be blocked from posting until the profanity is deleted. Users with repeated violations will receive an initial warning and possible banning from the site.  Take a look at our terms and conditions to learn more.

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Terms of Use

Welcome to the Quill® IdeaSM website (the “Site”).  The Site is operated by Quill Lincolnshire, Inc. (together with its affiliates and subsidiaries, “Quill.com”, “we” or “our”).  Your use of the Site is governed by these Quill Ideas Terms of Use (the “Terms of Use”), as well as the Quill.com Terms and Conditions (in the event of any conflict between these Terms of Use and the Quill.com Terms and Conditions, these Terms of Use will control).  Please read these Terms of Use carefully, because they constitute a legal agreement between you and Quill.com.  By registering on, accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.  If you do not agree to these Terms of Use, please terminate your use of the Site.  Quill.com reserves the right to change these Terms of Use.  You should check these Terms of Use periodically - by using the Site after we post changes to these Terms of Use, you agree to accept those changes, whether or not you actually reviewed them.  These Terms of Use were last updated on March 24th, 2014. 

1. General. 
The Site allows you to submit your ideas, expression of ideas, or other materials (collectively, a “Submission”) to Quill.com for its review and consideration.  Do to the volume of submissions, Quill.com may not be able to respond to, or publish, every Submission made to the Site. 


2. Your Representations.
By making a Submission to the Site, you agree, represent and warrant that: 
(i) You have carefully read these Terms of Use, and you have voluntarily provided your Submission to Quill.com. 
(ii) Your Submission is your own original work, and you have all necessary rights to provide your Submission to Quill.com. 
(iii) Providing your Submission to Quill.com does not establish a confidential relationship or obligate Quill.com to treat your Submission (or any related materials) as secret or confidential. 
(iv) Quill.com has no obligation, either express or implied, to develop or use your Submission, and no compensation is due to you or anyone else for any inadvertent or intentional use of your Submission, related ideas, or ideas derived from your Submission. 
(v) If your Submission is the subject of a pending or issued patent, you have disclosed, or will disclose, that fact to Quill.com.  (To the extent you hold such a patent, we acknowledge that no license under any patent is herein granted to Quill.com.  Any license to use a patented Submission shall be in the form of a written contract, in which event our obligations will be only those described in such contract.) 
(vi) Quill.com will give your Submission the consideration which it determines, in its sole judgment, to be appropriate. 
(vii) Quill.com, directly or indirectly, may be working on a similar idea, or already know of such idea from other sources.  Neither the discussion or negotiations between Quill.com and you relating to the possible purchase or license of your Submission, nor the making of any offer for the purchase or license of your Submission, shall prejudice Quill.com in any way, or be construed as recognition of the novelty, originality, priority, other rights or value of your Submission. 
(viii) If we determine that you have violated these Terms of use, you may be barred from accessing the Site, and we may pursue any remedies available to us. 
(ix) Except to the extent these Terms of Use are superseded by a contract between Quill.com and you, you irrevocably release and forever discharge Quill.com from any and all actions, causes of actions, claims, damages, liabilities and demands, whether absolute or contingent and of any nature whatsoever, which you now have or hereafter can, shall or may have against Quill.com or its successors and assigns with respect to your Submission, including without limitation in respect of how Quill.com, directly or indirectly, use your Submission, with the sole exception in respect of the foregoing release and discharge being your right to bring a claim of patent infringement. 

3. License of Your Submission; Option to Purchase. 
(a) You grant to Quill.com and its designees a perpetual, irrevocable, non-exclusive fully-paid up and royalty-free license to use any ideas, expression of ideas or other information, content or materials in your Submission (collectively, “Materials”) without restrictions of any kind and without any payment or other consideration of any kind, or permission or notification, to you or any third party.  This license shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license the Materials, and all rights therein, in the name of Quill.com or its designees throughout the universe in perpetuity in any and all media now or hereafter known, and shall also permit Quill.com and its designees to use portions of the Materials you submit, rerecord or modify any audio tracks or visual images you provide, rewrite any Materials you submit, and/or incorporate other materials, either created by Quill.com and its designees or licensed from third parties, with the Materials you submit.  Any such works shall be deemed Materials owned by Quill.com and shall not be subject to your approval or payment by Quill.com of any compensation to you.  We shall have the right, but not the obligation, to use your name, photograph, likeness, voice, performance, biography and other information about you in connection with the Materials you submit.  You also agree that we are free to use any of the Materials or any comments, information or ideas contained in any content or communication you submit to us or the Site, without notice, compensation or acknowledgement to you, for any purpose whatsoever, including but not limited to advertising and marketing, modifying the Site and developing products and services. 
(b) Quill.com shall have the exclusive option to purchase from you and acquire all right, title and interest, including, without limitation, any copyrights and other intellectual property law in and to the Materials you submit, which rights shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license and apply for copyright registration for any or all of the Materials, and all rights therein, in the name of Quill.com, or its designees throughout the universe in perpetuity in any and all media now or hereafter known.  The option shall be exercisable by us from the date you submit the Materials until one year from that date.  If we exercise the option, you agree to accept payment in the amount of $1,000 USD, and you agree to execute, acknowledge and deliver such other instruments consistent with an assignment of the intellectual property as may be reasonably necessary to carry out or effectuate the purposes or intent of the assignment of the Materials.

4. Content on Site. 
All materials on the Site, including, without limitation, names, logos, trademarks, graphics, photographs, illustrations, and software and other elements making up the Site (collectively, “Content”) are protected by copyrights, trademarks or other intellectual property rights owned and controlled by us or by other parties that have otherwise provided their material to us.  You may not delete, distort, or otherwise modify the Content.  Any unauthorized attempt to modify any Content, to defeat or circumvent our security features, or utilize the Site or any part of the Content for any purpose other than its intended one is strictly prohibited. 


5. Conduct of Users.  
You are responsible and liable for your activities on the Site.  Below are some, though not all, violations that may result in the termination of your access to the Site.  You agree not to do any of the following actions while using the Site:


· harass, stalk, threaten, embarrass or cause distress or discomfort upon another participant, user, or other individual or entity;
· transmit via or through the Site any content that is or which Staples considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, profanity, vulgar, obscene, racially or ethnically hateful or otherwise objectionable;
· attempt to transmit any “virus”,”trojan horse” or other software destruction or disruption device;
· impersonate any other person, including but not limited to, a Staples official, expert or bulletin board leader, guide or host;
· post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation on our bulletin boards, including but not limited to, solicitations of credit card numbers, solicitations for sponsors, or promotion of raffles, contests, or multi–level marketing or pyramid schemes;
· intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Site or in connection with your use of the Site, in any manner;
· invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; or
· infringe the intellectual property rights or similar rights, including but not limited to copyrights and trademarks, of any person or entity. 

6. Children Under 13. 

The Site does not knowingly collect or solicit personal information from anyone under the age of 13, or knowingly allow such persons to post to the Site.  If you are under 13, please do not attempt to post or send any information about yourself to us, including your name, address, telephone number, or email address.  If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Notice and Take Down Procedures.  
If you believe any Content on the Site infringes your copyright or trademark rights, you may request such Content be removed by following the notice and take down procedures described in the Quill.com Terms and Conditions. 

8. Comments, Complaints and Questions.
We welcome your feedback about the Site.  However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of Quill.com, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.  Should you have any questions or complaints regarding violations of these Terms of Use, please contact us.